Multi-national Master Plan Connections: Left Unsure By What's Out There?

The concept of shareholder value works from the premise that a business only adds value for its shareholders when equity returns exceed equity costs. sva focuses on long-term profit flows, and so the analysis requires a long-term perspective, possibly involving significant change in what the organisation does and how it does it, as well as the business culture and skills of the workforce.
A lack of objectivity may result from prejudice or being unduly influenced by the halo effect, where past successes blind people to current risks and flaws. It may be connected with false expectations or assumptions about behaviour or circumstances. Or it may be a result of complacency, arrogance, laziness, tiredness or overwork. It can lead to an overestimation of the barriers to entry to your market.
Track the costs and benefits associated with each value proposition, including the investment necessary to complete the initiatives required to fill the capability gaps you’ve identified. Use this information to create a profit model to manage the inevitable trade-offs among your stakeholder groups. You may not be able to afford all the things you would like to do, but the profit model becomes the means for managing competing interests and the returns provided to each stakeholder group—the output being your financial returns (which are central to the value proposition to shareholders).
Good strategy is built on functional knowledge about what works, what doesn’t, and why. Generally available functional knowledge is essential, but because it is available to all, it can rarely be decisive. The most precious functional knowledge is proprietary, available only to your organization.

Turning Vision Into Action

In some industries the status quo has dictated highly bundled, expensive products or services. Unbundling them is another way to build a contrast strategy. Various segments of the market may prefer to get differing subsets of the bundle at better prices. Challengers’ unbundling of the status quo has been facilitated by the inter net in one industry after another: Music, TV, and education are leading examples. Incumbents have to make major internal changes to compete with unbundlers, rendering this approach especially effective.
Sales decisions are tough and unforgiving, as one wrong move can easily hand the initiative to competitors. Moreover, customers’ perceptions, once formed, can be difficult to alter. Decisions should be informed by an understanding of and feel for how customers will react to a proposition, a commitment to service and a focus on profitability.
The structure of the industry will significantly effect the profit potential of the business operating in that industry. The strategy and actions of a business operating in the industry may improve or destroy the industry structure. Each business (and the relevant decision takers) must recognize and evaluate the impact, short term and long term, of actions taken on the overall industry structure and attractiveness.
Strategy is a garbage in, garbage out exercise. Executives often complain about a lack of good data, but we consistently find information that is useful in the formation of strategy.

The Difficult Part Is Understanding The Problem

From a psychological perspective, there can be returns to focus or concentration when people ignore signals below a certain threshold (called a “salience effect” in psychology) or when they believe in momentum—that success leads to success. In either case, the strategist can increase the perceived effectiveness of action by focusing effort on targets that will catch attention and sway opinion.
A growth strategy entails introducing new products or adding new features to existing products. Sometimes, a small company may be forced to modify or increase its product line to keep up with competitors. Otherwise, customers may start using the new technology of a competitive company.
Your goal is to embed the business strategy in the company. This means that most of your employees fully understand, accept, and support the strategy. Some business leaders try to embed the strategy by “cascading” the message about strategy down the organizational chart. CEOs talk directly to their team of top managers, who in turn talk to mid-level managers, who talk to their lower-level direct reports, who talk to supervisors, and on down the line until you get to the frontline employees.
In most modern treatments of competitive strategy, it is common to launch immediately into detailed descriptions of specific sources of competitive advantage. Having lower costs, a better brand, a faster product-development cycle, more experience, more information about customers, and so on, can all be sources of advantage. This is all true, but it is important to take a broader perspective.

Be Different From Your Competitors

Update the company dashboard around the key metrics that support the company’s long-term goals, and ensure those KPIs are aligned with the company’s purpose. Visually represent sales numbers as the result of strategic execution, not the goal.
Where do you want to be in the future? Where do you want to be one year from now, and in two, three, five, or even ten years? Where do you want to be personally, and where do you want to be as a corporation? Clearly defining your ideal future on the basis of where you are today and how you got here is critical.
As you shift your strategic focus from current competition to alternatives and noncustomers, you gain insight into how to redefine the problem the industry focuses on and thereby reconstruct buyer value elements that reside across industry boundaries. Conventional strategic logic, by contrast, drives you to offer better solutions than your rivals to existing problems defined by your industry.
Challenging an industry’s conventional wisdom about which buyer group to target can lead to the discovery of a new business opportunity. By looking across buyer groups, companies can gain new insights into how to redesign their value curves to focus on a previously overlooked set of buyers.

Be A Fly On The Wall

For the process of innovation to succeed, it is necessary to avoid drift and the dissipation of ideas. This can be achieved by pursuing a rigorous, focused approach and by setting tight deadlines. It can help to focus on issues such as customer needs and preferences, the strategic aims of the organisation, team and individual objectives, vision statements and goals that guide activities and progress, and information about competitors and other industries.
Companies have long been encouraged to build purpose into what they do. But usually it’s talked about as an add-on — a way to create shared value, improve employee morale and commitment, give back to the community, and help the environment.
Instead of investing your ego in the way things are being done now, always be open to the possibility that there could be a better way. A useful exercise is to think about doing things exactly the opposite of what you are doing today. This opens your mind to a whole range of possibilities that you might not have seen before.
Too many small businesses appear to operate as if they have little or no strategic focus. When you get close to many of these organizations, you understand that the appearance is often the reality. They sacrifice strategy for making short-term tactical moves. But winning strategy can’t come out of applying the same methods and hopes week after week, month after month.

Flexible Operations

Businesses with a product or service for which customers might choose an alternative face a competitive threat, especially if the alternative is cheaper. For example, an airline may face competition from a high speed rail operator. What matters is recognising that some organisations need only to redefine their business in slightly broader terms for it to become a competitor.
Value innovation is based on the view that market boundaries and industry structure are not given and can be reconstructed by the actions and beliefs of industry players. We call this the reconstructionist view. In the competition-based, differentiation raises costs because firms compete with the same best-practice rule. Here, the strategic choices for firms are to pursue either differentiation or low cost.
Looking at current trends, where is your business going? Where will it be in two or three years? Will it grow, decline, or continue on its present path? Knowing that the future will always be different from the present, where is your business heading on its current trajectory?
Becoming and remaining coherent requires that the products and services you offer fit seamlessly with your value proposition and drive scale to your capabilities system. A portfolio review should give at least as much weight to strategic fit as it gives to financial performance. Ideally, every one of the company’s individual businesses should link strategy to execution in this way.

Look Across Complementary Product And Service Offerings

To model revenue, start by predicting customers’ choices rather than deciding what the company wants to do. When creating strategies and budgets, assume a greater range of error for revenue than for costs. Whereas costs might have an error range of plus or minus 5%, for example, a realistic error range for revenue might be plus or minus 20%.
It is often said that a strategy is a choice or a decision. The words “choice” and “decision” evoke an image of someone considering a list of alternatives and then selecting one of them. There is, in fact, a formal theory of decisions that specifies exactly how to make a choice by identifying alternative actions, valuing outcomes, and appraising probabilities of events. The problem with this view, and the reason it barely lightens a leader’s burden, is that you are rarely handed a clear set of alternatives.
If you’re unsure how your products will respond to different markets or just want to test it out, following the export model is a safe option. However, an international strategy does have its drawbacks, which is why many companies use an international strategy to start with before moving to one of the other three strategies. We’ll explain more below.
The business strategy formed in the digital era developed its own customer-centered view of the world, and the business theory world followed. Academics, following practitioners, moved away from traditional models (like Porter’s Five Forces) to more customer-centered approaches (business model canvas, lean canvas). The mindset shift flipped from distribution and optimization on the supply side.

Customer Focus

Almost by definition, a strategy can never actually be fully implemented because everything that you necessarily assumed when formulating it—about customers, technology, regulation, competitors, and so on—is in a constant state of flux. CEOs and their business unit leaders must continuously evolve their strategies if they are to remain relevant and competitive. And if that’s the case, there will always be a gap between where their companies are and what their strategies call for.
Most widely used planning processes like management by objectives and balanced scorecards overlook the contrast piece of the compare-and-contrast equation. They do a fine job of requiring leaders to spell out what the strategic objectives are, but they rarely require leaders to get clear about what they are not. As a result, most leaders score a C- in strategy comprehension.
Strategy is about action, about doing something. The kernel of a strategy must contain action. It does not need to point to all the actions that will be taken as events unfold, but there must be enough clarity about action to bring concepts down to earth. To have punch, actions should coordinate and build upon one another, focusing organizational energy.
It’s no wonder that few strategic plans lead to the creation of new business opportunities or are translated into action. Executives are paralyzed by the muddle. Few employees deep down in the company even know what the strategy is. And a closer look reveals that most plans don’t contain a strategy at all but rather a smorgasbord of tactics that individually make sense but collectively don’t add up to a unified, clear direction that sets a company apart—let alone makes the competition irrelevant.

Weave Your Vision Into Everyday Management

An Integrated Cost Leadership/Differentiation Strategy involves producing low-cost products with differentiated features. This strategy is about simultaneously focusing on two drivers of competitive advantage: cost and differentiation. This type of strategy is often called a hybrid strategy.
Growth through capability development is an evolutionary extension of your capabilities system, building one capability from another. This is sometimes known as “capabilities chaining,” because each new form of proficiency, while fitting into your capabilities system, enables you to establish a chain of new businesses that in turn spur the development of other capabilities.
A business strategy typically comes second to an organisation’s corporate strategy. The corporate strategy looks at the bigger picture – the market a business is operating in, new markets that may be profitable to enter, and how best to ensure company growth.
Like weeds crowding out the grass, bad strategy crowds out good strategy. Leaders using bad strategies have not just chosen the wrong goals or made implementation errors. Rather, they have mistaken views about what strategy is and how it works.

Acknowledge And Navigate Your Own Emotions

Success leads to laxity and bloat, and these lead to decline. Few organizations avoid this tragic arc. Yet it is this fairly predictable trajectory that opens the door to strategic upstarts. To see effective design-type strategy, you must usually look away from the long-successful incumbent toward the company that effectively invades its market space. There you will find a tightly crafted and integrated set of actions and policies.
Even if cash lags behind, always plan to make a profit. You may be able to get through short periods where your expenses are higher than your revenue, especially when you first start in business, but it will catch up with you. However, in spite of your careful budgeting, the truth is that revenue is often less than expected, and expenses are usually more than expected. Knowing this, budget enough of an excess to allow for a margin of error to ensure a reasonable profit.
The structured market analysis process is a core element of the overall approach to strategic review and business planning coverage of this book. The ‘corporate mindset’ often defines this process as an annual or periodic exercise. However markets are dynamic not static with the pace of change increasing in many sectors.
There are many 'plans' that seek to help manage a business. The business plan, the marketing plan, the strategic plan, the project management plan, etc. Integrated Strategy Model (ISM) combines those 'plans' into one comprehensible, integrated, 1-page model. It focuses on inter-relationships between the different parts of the model - particularly how one part of a plan affects the others

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